LOOKING AFTER YOUR SAFETY
We’re pleased to confirm that our banqueting remain open and we continue to follow local government guidelines and restrictions.
Employees are receiving regular training on our new standards regarding COVID-19 health & safety protocols. Every member of staff must strictly comply with these protective measures recommended by global governing agencies. The measures include hand hygiene, wearing masks if mandated and social distancing. Employees will also be asked to stay home and seek medical attention if they, or someone in their household, has any COVID-19 symptoms.
Hand sanitiser, in touchless dispensers whenever possible, will be available in key places including: receptions, entrances, meeting and event spaces and lift landings.
INCREASED CLEANING MEASURES
The frequency of cleaning and sanitising at the hotel has been increased to once per hour. This applies to all public spaces with an emphasis on deep cleaning frequent contact surfaces. These areas include but are not limited to: front desk check-in counters, bell desks, lifts and lift buttons, door handles, public bathrooms, room keys, stair handrails and seating areas. This hourly cleaning regime will also apply to back of house frequent contact surfaces. All other areas will be cleaned every two hours.
HOTEL ROOMS EFFECTIVE CLEANING
Our cleaning products and protocols meet UK Government specific guidelines for approved effective use against viruses and bacteria. When cleaning guest rooms, we pay particular attention to high-touch items. All bed linen and laundry are changed daily and washed at a high temperature.
Throughout all the hotel, we will meet required guidelines for proper social distancing. Where legally mandated, guests and employees must practice social distancing whenever possible, by standing at least 2m/6ft away from people they are not travelling with.